Bank Teller: Job Duties, Skills and Salary 2025

What does a Bank Teller do?

Bank tellers handle daily banking transactions like deposits, withdrawals, and payments. You provide customer service, answer account inquiries, and maintain accurate records of all transactions to ensure the smooth running of banking operations.

Bank Teller: Main duties

Bank Tellers in the Finance field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:

• Assist customers with deposits, withdrawals, account inquiries, and other banking transactions.
• Process cash and check transactions accurately and efficiently.
• Balance cash drawers and reconcile discrepancies.
• Provide information to customers regarding bank products, services, and policies.
• Promote and cross-sell bank products and services to meet customer needs.
• Handle customer complaints and resolve issues in a professional and courteous manner.
• Maintain a clean and organized work area.
• Adhere to bank security and compliance procedures.
• Collaborate with other bank staff to ensure excellent customer service and operational efficiency.
• Stay informed about changes in banking regulations and industry trends.

Bank Teller: Key Qualifications

• High school diploma or equivalent; bachelor's degree in finance or related field preferred.
• Prior experience in customer service or banking is desirable.
• Strong numerical and mathematical skills.
• Excellent interpersonal and communication skills.
• Ability to work accurately and efficiently in a fast-paced environment.
• Attention to detail and ability to multitask.
• Proficiency in basic computer applications and banking software.
• Understanding of banking regulations and compliance requirements.
• Ability to maintain confidentiality and handle sensitive information.
• Flexibility to work evenings, weekends, and holidays as needed.

Basic Skills and Requirements for Bank Tellers

• Customer Service Experience: Experience in a customer service role, demonstrating the ability to handle client needs and maintain customer satisfaction.
• Cash Handling Experience: Previous experience with cash handling and basic financial transactions is preferred.
• Strong Numerical Skills: Proficiency in managing numbers and performing arithmetic operations accurately.
• Attention to Detail: Ability to process transactions accurately and efficiently, paying close attention to details.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and bank staff.
• Computer Literacy: Proficiency in using banking software and common computer applications like Microsoft Office.
• Problem-Solving Skills: Ability to identify and resolve issues promptly while adhering to bank policies and regulations.
• Sales Skills: Capability to promote and sell bank products and services to customers.
• Flexibility and Adaptability: Willingness to work flexible hours, including weekends and evenings, if necessary.
• Reliability: Demonstrates reliability and follows through on commitments.
• Integrity and Trustworthiness: High level of integrity and the ability to handle confidential information responsibly.

Salary Expectations for Bank Tellers

The average salary for a Bank Teller in the U.S. is approximately $43,040 per year and can vary from entry-level to senior positions. Bank Tellers may receive a wide range of benefits.

To explore more detailed salary information, including specific salary estimates in your country, visit the Bank Teller Salary Country Overview.