A Fulfillment Coordinator manages the order fulfillment process, from the point of sale to the delivery of goods to the customer.
They oversee the picking, packing, shipping, and handling of customer orders, ensuring accuracy and timely delivery. This role involves coordinating with warehouse staff, managing inventory levels, and resolving issues related to order discrepancies. Fulfillment Coordinators also track shipments, update order statuses, and communicate with customers and internal departments to provide updates on order progress and resolve any fulfillment challenges.
Their efficient coordination ensures that customer expectations are met and that the company maintains high service standards.
Fulfillment Coordinator: Main duties
Fulfillment Coordinators in the Operations field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:
- Coordinate daily order fulfillment processes, including picking, packing, shipping, and delivery.
- Monitor inventory levels and reorder supplies as necessary.
- Work closely with warehouse staff to ensure orders are fulfilled accurately and efficiently.
- Resolve any order discrepancies or customer complaints related to fulfillment.
- Track shipments and update customers on the status of their orders.
- Implement improvements in the fulfillment process to increase efficiency and reduce costs.
- Prepare reports on order status, inventory, and fulfillment issues for upper management.
Fulfillment Coordinator: Key Qualifications
- High school diploma required; bachelor’s degree in business administration, logistics, or related field preferred.
- Experience in warehouse management systems and fulfillment operations.
- Knowledge of shipping and inventory management software.
Basic Skills and Requirements for Fulfillment Coordinators
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills to coordinate with team members and communicate with customers.
- Attention to detail to ensure the accuracy of orders and inventory management.
- Ability to solve problems quickly and effectively under pressure.
| Job | Branch | Avg. US Salary |
|---|---|---|
| Fulfillment Coordinator | Operations | 48,000 USD |
The average salary for a Fulfillment Coordinator in the U.S. is approximately $48,000 per year and can vary from entry-level to senior positions. Fulfillment Coordinators may receive a wide range of benefits.
| Level | Experience | Avg. Salary per Year |
|---|---|---|
| Veteran | 20+ years | $60,000 |
| Senior | 11+ years | $52,800 |
| Experienced | 6-10 years | $48,000 |
| Mid Level | 3-5 years | $43,200 |
| Entry Level | 0-2 years | $36,000 |
To explore more detailed salary information, including specific salary estimates in your country, visit the Fulfillment Coordinator Salary Country Overview.
Career Path for Fulfillment Coordinators
Fulfillment Coordinators can advance to supervisory or management roles within a warehouse or logistics center, such as Fulfillment Manager or Logistics Manager. With additional education and training, they might also move into broader roles in supply chain management or operations management.
Fulfillment Coordinator: Work Environment
Fulfillment Coordinators typically work in warehouse settings or distribution centers. The environment is fast-paced and may require the ability to handle multiple tasks simultaneously. Work hours can vary, often including evenings and weekends, especially during peak periods like holidays. Physical activity such as standing for long periods, walking, and occasional lifting may be required.
Cityjobs.info provides not only a detailed Fulfillment Coordinator job description but also insights about salary data in different countries worldwide.
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