Pharmacy Technician: Job Duties, Skills and Salary 2025

What does a Pharmacy Technician do?

A Pharmacy Technician assists pharmacists in preparing and dispensing medications, ensuring accuracy and compliance with regulations. They are responsible for measuring, labeling, and packaging prescriptions, as well as maintaining inventory levels and organizing medication storage.

Pharmacy Technicians also interact with customers, providing information on prescriptions, over-the-counter medications, and general health inquiries. They may process insurance claims, manage customer records, and assist in the day-to-day operations of the pharmacy. Their role is crucial in supporting pharmacists and ensuring that patients receive the correct medications promptly and safely.

Their work is essential in maintaining the efficiency of the pharmacy, ensuring the accurate dispensing of medications, and providing quality customer service to patients.

Pharmacy Technician: Main duties

Pharmacy Technicians in the Pharmacy field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:

• Assist pharmacists in preparing and dispensing prescription medications to patients.
• Measure, label, and package medications accurately, ensuring compliance with regulations and prescriptions.
• Manage inventory, including ordering, stocking, and organizing medications and supplies.
• Process insurance claims and handle customer billing and payment transactions.
• Maintain patient records, including updating prescription information and managing refill requests.
• Provide customer service by answering questions about medications, dosages, and side effects.
• Assist in maintaining the cleanliness and organization of the pharmacy workspace.
• Support pharmacists with administrative tasks and assist in managing the day-to-day operations of the pharmacy.

Pharmacy Technician: Key Qualifications

• High school diploma or equivalent; some employers may require completion of a pharmacy technician training program.
• Experience in a pharmacy setting, such as working as a pharmacy clerk or assistant, is beneficial.
• Strong understanding of pharmaceutical terminology, medication names, and dosage forms.
• Proficiency in using pharmacy software and systems for processing prescriptions and managing inventory.
• Relevant certifications, such as Certified Pharmacy Technician (CPhT), are advantageous and may be required by some employers.

Basic Skills and Requirements for Pharmacy Technicians

• Excellent attention to detail and accuracy to ensure correct medication dispensing and record-keeping.
• Strong communication skills for interacting with customers, pharmacists, and healthcare providers.
• Ability to manage multiple tasks and work efficiently in a fast-paced environment.
• Commitment to maintaining patient confidentiality and adhering to healthcare regulations.
• Physical stamina to stand for long periods and handle repetitive tasks, such as counting pills or stocking shelves.

Salary Expectations for Pharmacy Technicians

The average salary for a Pharmacy Technician in the U.S. is approximately $38,000 per year and can vary from entry-level to senior positions. Pharmacy Technicians may receive a wide range of benefits.

To explore more detailed salary information, including specific salary estimates in your country, visit the Pharmacy Technician Salary Country Overview.