Telecommunications Technician: Job Duties, Skills and Salary 2025

What does a Telecommunications Technician do?

A Telecommunications Technician installs, maintains, and repairs telecommunications equipment and systems, including telephones, cable TV, internet services, and other network communications systems. They work with complex networking infrastructure to ensure uninterrupted communication services for businesses and consumers alike.

Telecommunications Technicians troubleshoot problems, upgrade hardware, configure systems, and ensure that all installations comply with industry and federal standards. They are also responsible for testing lines, diagnosing issues with communication hardware, and providing customer support for technical issues related to telecommunications services.

Their role is critical in keeping the modern world connected, from setting up new technologies in homes and offices to maintaining the infrastructure that supports mobile and wireless communication.

Telecommunications Technician: Main duties

Telecommunications Technicians in the IT & Development field handle essential tasks and contribute significantly to achieving team and organizational goals. Here are some of their primary responsibilities:

Install and maintain telecommunications equipment and systems, including voice, data, and video networks.
Troubleshoot and repair malfunctions in telecommunications equipment and systems.
Perform regular maintenance to ensure systems operate efficiently without interruption.
Test and configure software systems and resolve technical issues through diagnostic techniques.
Update and upgrade communications equipment and systems to improve performance.
Interact with customers to provide information and resolve issues related to installation and maintenance services.
Maintain records of installations, repairs, and maintenance activities.

Telecommunications Technician: Key Qualifications

Technical degree in Telecommunications, Information Technology, or related field.
Certification from recognized industry bodies like the Society of Cable Telecommunications Engineers (SCTE) or similar.
Hands-on experience with telecommunications systems and troubleshooting common issues.
Knowledge of industry-standard protocols and regulations.
Proficiency in using technical equipment and tools necessary for installation and repair tasks.

Basic Skills and Requirements for Telecommunications Technicians

Strong problem-solving skills and the ability to work independently.
Excellent communication skills for explaining technical details to non-technical customers or clients.
Physical dexterity and the ability to manage tasks in tight spaces or at heights.
Attention to detail and precision in tasks such as splicing wires and configuring network settings.
Availability to work on-call for emergencies and flexibility to work varied hours when necessary.

Salary Expectations for Telecommunications Technicians

Job	Branch	Avg. US Salary
Telecommunications Technician	IT & Development	58,000 USD

The average salary for a Telecommunications Technician in the U.S. is approximately $58,000 per year and can vary from entry-level to senior positions. Telecommunications Technicians may receive a wide range of benefits.

Level	Experience	Avg. Salary per Year
Veteran	20+ years	$72,500
Senior	11+ years	$63,800
Experienced	6-10 years	$58,000
Mid Level	3-5 years	$52,200
Entry Level	0-2 years	$43,500

To explore more detailed salary information, including specific salary estimates in your country, visit the Telecommunications Technician Salary Country Overview.

Career Path for Telecommunications Technicians

Telecommunications Technicians can advance to become network engineers, telecommunications specialists, or supervisors and managers within their departments. With additional training and experience, they may specialize in areas such as fiber optics technology, wireless networks, or data center management. Certifications in advanced telecommunications technologies can also help advance their careers.

Telecommunications Technician: Work Environment

Telecommunications Technicians often work in the field, traveling to various sites to install or repair equipment. This can include indoor environments such as homes and offices, as well as outdoor settings for telecommunications infrastructure. The job may involve working at heights on telephone poles or in cramped conditions to access wiring. Safety is a significant concern, requiring adherence to strict safety protocols to avoid hazards related to electrical and network installations.

Telecommunications Technician: Job Duties, Skills and Salary 2025

Learn about the day-to-day tasks and challenges faced by Telecommunications Technicians who ensure reliable and efficient communication services.